by Hanleigh | Feb 24, 2021 | Features
By Nic Laschinger, CTO, Euphoria Telecom Unified Communications as a Service (UCaaS) provider Zoom launched Zoom Phone in South Africa last year, having launched it in 2019 in limited markets. Following on from the launch of Skype for Business in 2015, and Microsoft...
by Hanleigh | Nov 2, 2020 | News
For companies around the world, COVID-19 lockdown has forced rapid change. Where there was reluctance to adopt remote working and hybrid workspaces pre-pandemic, lockdown made this a non-negotiable. And as the weeks turned to months, many companies have realised that...
by Hanleigh | Jul 22, 2020 | News
Digital transformation is happening at an unprecedented pace, largely as a side effect of the ongoing pandemic. This increased uptake of digital technologies is enabling companies to operate remotely, contactlessly and in many instances, more efficiently. Tying your...
by Hanleigh | Jun 12, 2020 | Features
Contracts are about customer service – and in a COVID-19 world, customer service has been pushed into the spotlight as businesses struggle with lockdowns, social distancing requirements and other (varying) regulations. Businesses are customers too. And they are...