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Ways POPIA will affect outbound contact centres

Ways POPIA will affect outbound contact centres

By John Woollam, CEO, Euphoria Telecom  On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end. That means organisations found to be in breach of the act will be liable for fines and even criminal...
It’s load-shedding! How do I charge my EV?

It’s load-shedding! How do I charge my EV?

Your smartphone app has just notified you that Eskom will be switching off the lights within the next hour, and your suburb is at the top of the list. Since you’ve just purchased your first electric vehicle (EV), should you be worried that you’ll be...
Modern CFOs are investing in finance modernisation

Modern CFOs are investing in finance modernisation

By Gerhard Hartman, Vice President, Medium Business, Sage Africa & Middle East Financial leaders in small and medium businesses have received first-hand experience on how an unexpected and disruptive event such as COVID-19, can throw the most agile and...