by Hanleigh | Mar 9, 2024 | News
According to recent research* conducted by Forrester Consulting on behalf of Experian, 65% of surveyed business leaders believe that Artificial Intelligence (AI) has positively transformed their customer experience. The study further reveals that AI is driving faster...
by Hanleigh | May 4, 2023 | Features
Covid accelerated digital adoption which forced many companies to think about their own digital strategies. The customer experience journey has become more and more digitally driven, making the ‘time to decision’ more important than ever, especially in the lending...
