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The PABX is dead, now what?

The PABX is dead, now what?

Although it is no surprise that companies that make PABX systems, like Panasonic and Samsung, are stopping their switchboard manufacturing activities, this may leave some companies asking whether their telephone systems are now useless. Samsung discontinued its phone...
The PABX is dead, now what?

Ways POPIA will affect outbound contact centres

By John Woollam, CEO, Euphoria Telecom  On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end. That means organisations found to be in breach of the act will be liable for fines and even criminal...