by Hanleigh | Nov 23, 2020 | Features
By Ryan Falkenberg, Co-CEO, CLEVVA In an economy that’s often struggled to create jobs, the South African contact centre industry has long stood out. Over the past financial year, contact centres attracted more than R4-billion in investment and it’s...
by Hanleigh | May 30, 2020 | Features
By Ryan Falkenberg, co-CEO, CLEVVA In order to make the most of our employees’ time and the skills they have, and take advantage of a digitally-connected, remote workforce, we need to look at a different way of engaging people, and take a new attitude to digital...